Frequently Asked Questions

No, but if you ordered Revvity products using perkinelmer.com in 2023 or in Q1 2024, you will not need to complete the registration process again on www.revvity.com. Simply set up your www.revvity.com password by visiting the Forgot Password page and use the same email address associated with your prior order of Revvity products (placed using perkinelmer.com) to start that process. If you are registering for an online account for the first time, please visit the Create Revvity Account page to register for a new online account.

If you had an account and ordered Revvity products using perkinelmer.com in 2023 or in Q1 2024, then you are already pre-registered on www.revvity.com. Just visit the Forgot Password page and use the same email address associated with your prior order of Revvity products (placed using perkinelmer.com) to receive an email to finalize your secure password setup. If you are a customer registering for an online account for the first time, please visit the Create Revvity Account page to register for a new online account.

If you had an account and ordered Revvity products using perkinelmer.com in 2023 or in Q1 2024, then you are already pre-registered on www.revvity.com. Just visit the Forgot Password page and use the same email address associated with your prior order of Revvity products (using perkinelmer.com) to receive an email to finalize your secure password setup. If you are a customer registering for an online account for the first time, please visit the Create Revvity Account page to register for a new online account and set your secure password.

You will receive an email from Revvity Customer Care - please check your spam folder if needed. If you did not receive an email, you will need to complete a new registration on Revvity.com

Revvity and PerkinElmer are now separate companies with distinct offerings. Customers who wish to view or buy Revvity products online will now only be able to do so using  www.revvity.com. If you purchase Revvity and PerkinElmer products online, you will now use two separate online accounts for the two corresponding company websites.

No. Revvity and PerkinElmer are now separate companies with distinct offerings. If you wish to view or purchase Revvity products online, you will now only be able to do so exclusively at www.revvity.com.

Customers in the following countries can order online on Revvity.com: Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom and the United States.

Yes. Order history, delivery tracking, favorites, and easy reordering are all available on Revvity.com. In addition to these features, you will also have access to more detailed online order tracking. We are working to provide the best online ordering experience possible. To leave feedback on the new online shopping experience, please follow this link to our Online Shopping Feedback Survey.

No, your company account information on file with us will remain unchanged. Simply set up your Revvity.com account to begin using our improved online ordering experience.

Yes. The information associated with your account including pricing and discounts remain the same on Revvity.com.

Yes. If you don't already have an account or you don't have your account number from a previous invoice or quotation, you can still complete the online registration process. You will be prompted to provide or validate your shipping and billing information before placing your first order.

Yes, you will see the last 1 year of online order history from PerkinElmer.com in your Revvity account. To see historical orders, visit the Orders section in your Revvity account and click the Order History tab.